NAPA Auto Parts - Auto Parts Pros LLC (LA-138)

Contacts

Address:
1334 North Melrose Drive Ste H, Vista, CA 92083
Get directions

Website:
napaonline.com

Phone number:
+1 760-945-1600

Categories:
Establishment   Car repair  

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Reviews about NAPA Auto Parts - Auto Parts Pros LLC (LA-138)

• CJ Mart

  Dec, 06 2017
  ★ ☆ ☆ ☆ ☆
  I purchased snow chains for my husband who needed them for out of state training and before the purchase was made I was told these snow chains WERE refundable, that is only if they've not been used and as long as I had my receipt. When my husband came back I called the store to see if I could get store credit or a refund even past the 30 days and with no help at all the "manager" told me they were non refundable and insisted they train all their employees to state these are non refundable. I beg to differ...excuse me, he wasn't even there. Not to mention the creepy sales guy who didn't give me my receipt upon leaving the store just as he was closing. Luckily I was still in the parking lot looking for my receipt and I caught him by the door...weird thing was he had my receipt in his pockets and said "ohh I forgot to give you your receipt" as if he didn't know. I will take this to Napa customer service until something is done. If I could give this a no star I would!

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